STATION Featuring with Mikkel Svane, CEO and co-Founder of Zendesk

Rachel Vanier
STATION F
Published in
2 min readOct 5, 2017

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Every company that wants to have a strong customer success strategy has heard of Zendesk: the San Francisco-based company originally from Denmark now helps 200,000+ customers handling all their customer support issues.

The story of Zendesk is fascinating. First, it’s a startup made in Europe (yeah!) that moved to San Francisco, grew up to a crazy successful IPO. Its progress is a great example for all cloud companies, and to entrepreneurs in general.

Mikkel Svane, CEO and co-founder of Zendesk, shared his story in a great book called Startup Land. When he stopped by STATION F to announce the launch of their first-ever startup accelerator here at STATION F (see Techcrunch’s article), we managed to get even more juicy details on the story behind Zendesk.

“Building a billion-dollar company is a bit like cycling the Tour de France. It’s a new mountain every day.” Mikkel Svane, Zendesk

In this video interview you will learn:

  • How Zendesk’s co-founders landed Christoph Janz from Point Nine Capital as their first investor
  • Mikkel’s views on the tech ecosystem in Europe and in the Valley
  • What it takes to build a billion dollar company
  • The best memories from Zendesk’s journey
  • and of course, some other surprises

Want to see more of our STATION Featuring series? Watch Leila Janah, founder of Samasource.

Don’t forget to subscribe to our Youtube Channel for more!

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Rachel Vanier
STATION F

Writer + Cofounder of DancefloorParis + Ex Head of Comms @ STATION F