Image for post
Image for post
The winding roads of Mount Tamalpais, California

A new, Steady, path

Why a seasoned Diabetes Educator decided to leave the comfort of a large, established system, and join a startup

Aimée José
May 28, 2019 · 4 min read

The simple answer

Diabetes changes frequently. Research unveils new learnings about this disease regularly. Management tools are continually being introduced. I believe Diabetes care needs to be as fluid as the individual living with Diabetes and there is a huge opportunity for improving how care is delivered.

The complex answer

Diabetes is a disease that requires a team. A team to support one on a regular basis through a daily, weekly, monthly rollercoaster ride. While many people have great personal support systems, they likely have limited medical support when they most need it; when they are in the middle of troubleshooting.

Today, care is often limited, inconvenient, dependent on unreliable, fragmented technology and is, ironically, not patient-centered.

  • Access to providers is limited by insurance plans or overbooked schedules with far too short appointment times.
  • Getting to an appointment (travel time, finding parking, waiting, waiting, waiting in a cold and unwelcoming office for something that will never address all your concerns and issues) is incredibly inconvenient.
  • Providers are dependent on unreliable, fragmented, technology to access critical data for making safe decisions and recommendation.
  • With so many daily hurdles, ironically our system of care is becoming less and less Patient-centered.

However, far and beyond the limitations of current diabetes care, it is painfully obvious that tools to manage diabetes are being developed at a pace which far exceeds what current systems can support. The infrastructure of traditional medical practices are just not able to respond at the pace solutions are being introduced. Because of this, I found myself spending more and more time helping people with technical support, which ultimately resulted in less time doing what I was professionally trained to do…help people better manage their diabetes.

A more personal perspective

Change is never easy nor something I seek out. However, it is part of life and a particularly large part when living with diabetes. Having lived with T1D for over 35 years, I understand that every day presents a new challenge.

So when I was presented with an opportunity to contribute to something really different, I hesitated, assessed, stalled, questioned, and ultimately avoided making a decision. Too many specifics about this care model raised questions for me. While I knew my current job was not perfect, it was an established place of work with clear processes and procedures to follow if I veered off track. This was comforting to me.

As we all know, this disease is unpredictable and changes so frequently that obtaining details to events which happened 3 months ago is virtually impossible to recall at tradition quarterly provider appointments. And we also know that logging is one of the toughest things to do when living with diabetes! If someone sees a pattern or has time-sensitive questions, they should be able to easily document/record it and then discuss with a provider in a timely manner. These type of interactions simply do not require a face to face appointments. They require a brief discussion and a review of data. This can all be easily accomplished with the model we are building at Steady Health.

Merging technology/data management and care are buzz phrases right now. Everyone is talking about how much better health(care) should/can/will be with access to the right technology. And while I do believe technology will contribute to improved health outcomes, this is not what drove me to join. Rather, I was drawn to the idea of a high touch service that provides remote care to patients between face to face appointments as I believe Not to mention the amazing talent of the diverse team of clinicians and engineers, all working toward a single goal.

Ultimately, I asked myself

That was it. That’s all I needed to make my decision. I believe so strongly in Steady’s model for providing care to persons with diabetes, that I did not want to miss out on such a unique and impactful opportunity.

If you feel the same way I do about diabetes care, I’d encourage you to give Steady Health a try. We’re currently accepting members in our first San Francisco location. Head to our website to sign up. We look forward to helping you manage your diabetes in a whole new way!

Steady Health

Steady Health is a modern diabetes clinic that works…

Aimée José

Written by

Steady Health

Steady Health is a modern diabetes clinic that works alongside you to get your blood sugar in control and keep it there — all for $2 a day. We provide virtual medical care that is directly connected to your daily glucose levels, nutrition, and lifestyle.

Aimée José

Written by

Steady Health

Steady Health is a modern diabetes clinic that works alongside you to get your blood sugar in control and keep it there — all for $2 a day. We provide virtual medical care that is directly connected to your daily glucose levels, nutrition, and lifestyle.

Medium is an open platform where 170 million readers come to find insightful and dynamic thinking. Here, expert and undiscovered voices alike dive into the heart of any topic and bring new ideas to the surface. Learn more

Follow the writers, publications, and topics that matter to you, and you’ll see them on your homepage and in your inbox. Explore

If you have a story to tell, knowledge to share, or a perspective to offer — welcome home. It’s easy and free to post your thinking on any topic. Write on Medium

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store