Dispatcher saves 100€ (and a 3-night sleepover) after truck missed a scheduled delivery
Our first order was from a dispatcher whose driver missed a scheduled delivery in the Netherlands, Ede area.
The next scheduled delivery window was in 4 days.
The driver arrived late to Ede, Netherlands. We are not sure of the delay, but the warehouse is known for very strict scheduled deliveries. If you are late for your delivery you need to book a new time slot. This time window could be anywhere from the same day up to even 5 workdays later. This time the next delivery was in 4 days (at 6:00 in the morning).
Looking for a solution better than sleepovers
Our client was used to this. She knew that in the last resort the driver would sleepover as it already happened a few times in the past despite.
They looked for transport companies nearby, but they didn’t do scheduled deliveries. They contacted their nearby partners and managed to find one about 100 km away that could finish the delivery for them.
Since the dispatcher knew us and that we might be able to help them, she sent a request for temporary storage and delivery over the order form.
In 30 minutes we had a warehouse that was only 30km from the final destination for a lower price.
This was our first order. It was not smooth. But we got better and the client still saved money.
In this first order, we did not know from the start that:
- This was a scheduled delivery. In the order form, we didn’t ask about the type of delivery.
- That the delivery was at 6:00 in the morning (before most warehouse work hours). Now our form includes the delivery time window.
- That some of the cargo was not on pallets (miscommunication when the loading was in place). We learned to double-check with clients.
What was the cost?
The starting price was 269,50 € for warehousing and delivery or 110 € for warehousing only. It increased to 330€ for scheduled delivery and warehousing.
The final price for 3 day storage, scheduled delivery, outside of work hours and increased cargo amount was in the end 430€ (all the prices include a discounted service fee of about 10%).
Despite the increase of the price, the offer we found was still at least 100€ better than the one from their partners.
Not to mention sleepover cost would be up to 1000€ or more.
We got better since then!
We improved our order form! You can order anytime you like.
In a few days, we will be launching direct online booking and INSTANT booking on StoringCargo.com!
Since then our network of warehouses increased to 200+ all over Europe! 75+ are already approved on the platform.
Can we help you solve your transportation emergency?
Submit a support order HERE and we will do our best to Provide good price Offers for Free in less than 60 min.
