Related Boxes

Streak is used for many different use cases, but there are two in particular that are the most common and often get used together: Sales and Support. Up until now if you received an email to your support account it would be difficult to know if this was a paying customer, or someone in the sales pipeline. And conversely when working on a deal it would be difficult to know if this potential customer was dealing with any support issues.

The new Related Boxes resolves this by showing you all boxes that may be related to the current email you’re reading. This is especially useful when you haven’t yet boxed the email you’re reading.
Now, when you open an email conversation, Streak will find and display other boxes that may be related, and show it to you on the right sidebar.

This even works while you are composing a new email. Streak will automatically surface relevant boxes as you’re composing your email. By default Streak only indicates the number of Related Boxes, but if you click “Show” then you can see the specific boxes right in the compose window.

For now, you can only navigate to these related boxes but we’ll soon offer the ability to add the current email to one of the related boxes.

This feature is available for everyone with Streak, simply refresh Gmail to get the latest version.

In our testing we’ve found it to be incredibly useful and can totally change how you read your email. Try it out and we think you’ll agree.