Replacing Workers with AI Is a Big Mistake

Many organisations apparently did not get the memo!

Hemanth
Street Science

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A cartoon hamster that is running inside a whee says “I am powering the AI revolution”.
AI Hamster — Illustrative art created by the author

I run an Artificial Intelligence (AI) startup and work with this technology regularly. It is in my best interest that more people start using this technology. Yet, here I am saying that replacing workers with AI is a big mistake. Why is this?

Well, over the past few months, I have been in discussions with organisations that show up with one agenda: “How can we use this technology to replace our (unproductive) workforce?” Well, they do not exactly say that word-for-word. But when you look past the diplomatic language and niceties, this is the essence.

Even though different organisations operate with different cultures, these discussions are remarkably similar. Competent executives with assertive demeanours show up with a surface-level understanding of how this tech works. When someone tries to explain the finer technicalities, the executives are usually quick to shut them off. “No science research here, please!” or variants of it are typical answers to hush any technical discussions.

“What else are they interested in?”, you ask? Well, they are interested in the fastest, cheapest way for them to implement this tech and replace their (unproductive) workforce. And one can literally sense the FOMO (Fear of Missing…

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