Communicate + Work Better With Crystal Knows

Kia Street
st-tech.blog
Published in
3 min readMar 22, 2017

The recent Cloud Next 17 conference proved that we are moving towards a more virtually communicative workplace.

Slack, Microsoft Teams, G Suite, Evernote — just to name a few — are innovating team connectivity in order to increase work productivity for enterprise and business teams. The recent slew of advancements in APIs and Cloud Computing services can also be attributed to the growing adaptation of the virtual workplace.

With the transition slated to take place this year, new solutions like Crystal Knows are disrupting the scene. Platforms like these are preparing companies for the virtual future of team communication. In a world becoming more virtual, how can we learn how to communicate effectively with people we have never even met?

The Transition to the Virtual Workplace: How Personality Profiles Can Assist in Cross-Office Collaboration

CrystalKnows Logo

Crystal can give us the opportunity to step back and say, ‘This is how I approach problems. This is how you approach problems. Let’s keep that in mind when we solve this.’

- Drew D’Agostino, Founder of Crystal

Crystal was designed to fix problems with team communication that arise when personality differences aren’t recognized at the workplace. Crystal for Teams offers instant relationship analysis and group reports to HR departments and leadership. These resources help build high-performing teams by providing a lens into possible and/or actual group dynamics.

Crystal Knows: Using DISC Profile Test Results to Map Personality Profiles

The technology behind Crystal’s pinpoint accuracy is Natural Language Processing. Crystal’s NLP software uses online data to analyze an individual’s personality then builds an assessment of their preferred communication style based on that analysis.

The DISC personality assessment is used worldwide by millions of professionals in order to improve their relationships, build stronger teams, and communicate more effectively.

Here’s a roundup of our team’s DISC results:

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As you can see from our DISC results, Crystal Knows gives a well-rounded idea of what to expect when working with each member of the st-tech team. Furthermore, we can get a holistic picture by taking a look at the st-tech group report:

Communicate + Work Better With Crystal Knows

This type of tool is integral for our growth as our team works and collaborates remotely. We mainly use Crystal Knows to solve team miscommunication or friction but have experimented with the tool beyond that. Our most successful test? Using Crystal for Chrome to reply to recurring emails from sales and media representatives.

What are the Best Features of Crystal Knows?

Communicate + Work Better With Crystal Knows

1) Email Tips + Coaching (above): get recommendations on how to cater your email message to the personality of the recipient.

2) Crystal for Chrome: highlight any text on the web and get a pop-up DISC analysis from Crystal.

3) LinkedIn Analysis: get personality insights on your LinkedIn connections — without leaving the website or app.

4) Relationship Reports (below): run 1-on-1 reports to analyze two specific team members work compatibility.

Communicate + Work Better With Crystal Knows

We can’t recommend this tool enough if you’re working with people on a regular basis. There is tremendous value in utilizing DISC assessments across any type of team.

How Much Does Crystal Knows Cost?

Crystal’s offers three types of plans: Personal FREE, Expert $49/month and Enterprise. While there are tons of features available in the free version, a paid account gets you:

  • Real-time suggestions and corrections
  • Relationship predictions
  • Detailed dashboards
  • Downloadable data for analysis

Crystal Knows provides an innovative solution to a common problem: miscommunication in the workplace.

Take the Crystal Knows DISC assessment and let us know what you think of your DISC results on Twitter or in the comments below.

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