A Better Patient Experience
Below is a compilation of features and experiences for patients on Dialogue.
Patient App Onboarding
This is an overview of the experience a new patient on Dialogue would see. It shows the sign up process, as well as starting their first chat.
Consulting with a Doctor
If the medical team determines that a patient needs to consult with a physician, they schedule an appointment for a video consultation. The video happens on a patient’s phone through the app, but for longer consultations, we’ve created a desktop experience.
One thing that became evident as we added more specialties to our platform is how uncomfortable it is to hold your…medium.com
Using Geolocation to Provide the Right Care
When a patient contacts the medical team, we need to determine their current location. This is important since regulations and licensing around which doctor can provide care is based on the patient’s current location, regardless of where they live.