Smart Auto-Responses in SuperPhone
SuperPhone™ automates the interaction with your network via smart auto-responses. Each person who sends you a text will receive this message sequence only once. There’s a human-emulated delay on the responses to give a more personal feel. You can configure your smart auto-responses at this url: https://app.superphone.io/settings/auto-response
First Contact Auto-Response
When someone texts you for the first time, SuperPhone™ will wait 2 minutes and then automatically send them your vCard along with a special link so they can share their contact information. Their number will be pre-filled on the form. You may edit or change this message at any time to personalize the request for contact information.
Example First Contact Auto-Response
“Yoooo — I don’t have your contact info in my phone. Hit this link and add your details: http://ryanleslie.superphone.io"
Dynamic SuperPhone™ Shortlinks
SuperPhone™ will automatically create a special link for each contact to a form that has their phone number pre-filled. Note: We strongly urge you to leave auto-response url’s in their original format. Editing them may lead to form errors.
Contact Info Reminder
If the new contact does not complete the form after 30 mins, SuperPhone™ will automatically remind them for details again.
Example Contact Info Reminder
“Hey I never got your contact, it only takes a minute: http://ryanleslie.superphone.io"
Form Submission Auto-Response
When the user completes your contact form, SuperPhone™ will instantly send a message. Note: We recommend including your email address so that people are inclined to save your details.
Example Form Submission Auto-Response
“Thanks — got you locked. Save my info and hit me anytime. -Ryan (r@mzrt.com)”
New Assigned Number
When a new number is assigned to a user, SuperPhone™ will instantly send this message.
Example New Assigned Number Message
“This is the SuperPhone™ team. Use this number for us — it’s better than the public one. Still need your info, add yourself here: http://beta.superphone.io"
Disabling Auto-Responses
Though you may choose to disable any of the first three default auto-responses, our usage reports indicate that 9 out of 10 people will eventually add themselves after receiving these messages. Note: The ‘New Assigned Number’ auto-response is mandatory and may never be disabled.
Setting Up A Voice Greeting
For detailed instructions, please view our Voice Greeting documentation.