Solve your feedback collection puzzle using Online Survey Software solutions!
Online Survey Software has absolutely changed the way surveys are conducted. Most of us would’ve, at some point or the other in our lives, taken a survey, giving feedback about a product or brand. Whether it be about the experience at a restaurant or of using a product, online surveys can target and pick out data that are extremely useful for your business.
As a matter of fact, there is so much data mining happening on customer feedback from these online surveys.
Simply put, an Online survey software is so popular because they make life easy for both the survey creator and the survey taker. However, let’s look at some facts on what makes an online survey software tick!
Paper surveys are infamous for moving at snail’s pace. When it comes to executing such surveys, each phase takes a considerable amount of time, a cumulative of which would result in a hefty amount of time being spent. Online survey tools, on the other hand, are quicker and much more efficient. A great online survey software with an active internet connection is enough to set things in motion.
2. Ease of Use
When the majority of the people have access to the Internet, online survey software is the obvious choice over any other form like telephone interviews, intercept surveys or paper questionnaires. When smart devices surround us, participants can pick out a convenient time, fill in the survey and hit submit button!
Online survey software saves you all the trouble and the money which other forms of survey like the paper questionnaires would cost you. Thus you would require to allocate the resources and thereby the revenue as needed. Right from sending out the survey to collecting and processing the responses, an online survey software erases all the needless expenses from the equation.
4. Easy to Analyze
Having a stack of papers with responses may not be the most pleasant sight that greets you when it comes to reviewing them and gathering insights. Just picture the amount of manual efforts that must go into analyzing and drawing conclusions! It’s best not to delve into telephonic survey interviews. Online survey software solves this problem in a jiffy. Advanced analytic tools, which comes along with the online survey software, come to your aid. Thus you can quickly gather profound insights, which can potentially be overlooked.
5. Quality of Responses
An online Survey software has proved to be more user-friendly yielding more honest feedback from the survey partakers. As evident, readability and presentation are major contributing factors for gaining candid feedbacks. Imposing questions puts off the survey taker, and the whole point of sending out the survey would reduce to rubbles.
An online survey software is built on many codes. This opens up a window making it possible to implement advanced logic features which are unavailable in other forms of survey. Customizing the survey for respondents, providing an option to skip a question, triggering alerts for survey provider, to name a few. This degree of freedom offered by an online survey software makes it the best pick any day!
7. Less Error-prone
Online survey software doesn’t require the need for attention to detail while entering the right answers. This eliminates the human error which naturally creeps in the process.
There is a host of online survey software available in the market today. But how do you round in on one that’ll tick every box in your requirement list? Well, here are some benchmark features which you must definitely look for in an online survey software.
When you spend a lot of time browsing through and searching for the best online survey software, it’s only wise to spend a tad bit more on having one that has an intriguing interface. Why bore your audience when you can capture their attention with an online survey software that boasts of an impressive UI! Get quality responses and higher completion rates than never before!
Opt for data collection tools that not only collects data for you efficiently but also help you gather rich insights from it. The process of gathering data is finished only when the insights inferred help to throw perspectives on the objective. A data collection tool that can provide detailed reports, graphical representation and so on is an ideal option. Extract pertinent information and take actionable measures.
When you build your survey, a lot of thought goes in to draft the perfect one to fetch quality responses with high completion rates. Thus it is imperative to ensure that your surveys receive maximum reach and visibility. Grab an online survey software that has multiple survey share options like email survey, weblinks, social media and such. More the share, higher are the survey completion rates!
Surveys are infamous for being mundane. So one must take utmost care to provide an engaging experience so that your audience merrily answers the questions. But imagine asking a vegetarian their favorite steak? Avoid this using an online survey software that asks just the relevant questions by employing logic branching feature. Ask what’s relevant, skip the rest! This provides a more personalized experience to your users.
Build surveys without frowning your brows thinking about the questions! You ask us how? Templates pre-loaded with relevant questions and prepared after thorough research. The online survey software you choose should have a collection of the most popular templates from across various domains. Be it employee satisfaction or market research, a template is all you need to get started in a blink.
Moving on to the million dollar question- Why SurveySparrow is an excellent choice for an online survey software? Here are some points to make your decision quick and easy!
1. Two innovative Conversational Interface
SurveySparrow provides two unique themes of survey experience for our users- Chat-like interface and conversational forms. You can pick out your preferred theme based on requirements and which suits your purpose the best.
2. Higher Rates of Completion
When survey questions are just like a conversation, the refreshing experience will leave the audience pleasantly surprised. This ensures more people take up the survey, resulting in higher number of responses. Do you want numbers? We’ll hand them to you. With SurveySparrow, we have a 40% increase in the survey completion rates!
3. Simple to Use
You needn’t spend hours on help articles to understand how to use our tool. It is simple to understand and even easier to use.
4. Question Types
Leaving no stone unturned, there are diverse question types you can choose from. With the simple star rating to the complex matrix question type, we got it all covered for you as we know asking the right questions is equally important.
5. Deep Insights
We have a rich dashboard that provides you refined information from the raw data collected. Pie charts, histograms, tabular entry helps you give profound insights from your survey.
6. Track Survey Performance
You can also find out how well your survey is performing with SurveySparrow. Share your surveys across multiple channels like web links, social media, email survey, SMS share and such. Maybe one channel gives you excellent responses while another fetches you lukewarm ones. Identify this crucial data, and you can thus steer your strategic efforts accordingly.
7. Recurring Surveys
Are you spending hours on sending and resending the same periodic surveys? SurveySparrow automates sending out such surveys using the recurring survey feature. Initial survey configuration is all you need to do- we take the rest from there!
Why don’t you take a quick tour to find out more about SurveySparrow? We are sure you’ll become a part of our family in a blink. Make the best out of your online surveys using SurveySparrow! A troublesome internet connection? Our offline survey app stands by your side even if your internet doesn’t! Meanwhile, if you want to know the nitty-gritty of our software, book your appointment for a Free Online Demo from one of our experts, right away.
Originally published at surveysparrow.com.