Our UX books at Digital Science

Sven Laqua
Design, Research & Strategy
5 min readOct 23, 2015

At Digital Science, we organise the work of our central UX team into UX project work and UX excellence work. Excellence work covers a wide range of activities, such as UX reviews, UX talks, UX days, UX newsletters, and many more. These activities are aimed at engaging our portfolio companies on topics such as prototyping, accessibility, metrics, etc.

Most recently, we’ve decided to share our library of excellent books about UX, design, process & methods by listing them on the wiki and hopefully increasing usage of that valuable resource.

I’ve also decided to share this list of UX books below for 2 reasons:

  1. to give a starting point to people (reasonably) new to UX who are looking for ways to educate themselves in a more traditional manner — by reading a really good book.
  2. to encourage discussion about the value of the list below and to crowdsource further excellent books that I haven’t come across yet or that have slipped my mind.

So please go ahead, browse the list below and share your thoughts…

The Elements of User Experience
Jesse James Garrett

The Elements of User Experience by Jesse James Garrett

This book is a classic. It can be seen as one of the corner stones for the field of UX. Garrett coined the term Ajax and is one of the co-founders of UX strategy and design firm Adaptive Path.

When to read this book?
This book is excellent for the novice, but always a good refresher even for experienced UX professionals.

About Face (4th edition) by Alan Cooper

About Face (4th edition) by Alan Cooper

This book is one of the primary texts used to each Human-Computer Interaction, or Interaction Design at universities around the world. Cooper is the author of many books and the “father of Visual Basic”. He’s also the founder of interaction design consultancy Cooper.

When to read this book?
This book is good choice when trying to broaden your knowledge of the UX field and striving to deepening your understanding of relevant UX concepts.

Designing the User Interface by Ben Shneiderman & Catherine Plaisant

Designing the User Interface by Ben Shneiderman & Catherine Plaisant

This book is another primary text used to each Human-Computer Interaction, or Interaction Design at universities around the world. Shneiderman is one of the most well-known and respected academics in the field of Human-Computer Interaction. He teaches at the HCI Lab at the University of Maryland and contributed fundamental ideas, methods and tools to the field. His co-author Plaisant is another senior academic at the HCI Lab at UoM.

When to read this book?
This book is good choice when trying to broaden your knowledge of the UX field and striving to deepening your understanding of relevant UX concepts.

Undercover User Experience Design
Cennydd Bowles & James Box

Undercover User Experience Design by Cennydd Bowles & James Box

This book is another primary text used to each Human-Computer Interaction, or Interaction Design at universities around the world. Box is Director of UX Design at Clearleft, one of the best know design agencies in the UK (based on Brighton).

When to read this book?
This book is good choice when trying to do great UX work with tiny budgets, no time, and limited support.

Universal Principles of Design
Jill Butler, Kristina Holden & Will Lidwell

Universal Principles of Design by Jill Butler, Kristina Holden & Will Lidwell

This book does a great job at explaining fundamental principles of design — such as the golden ratio, 80/20 rule, attractiveness bias, etc.

When to read this book?
This book is good choice when trying to improve your UX design skills or simply when trying to understand why some things feel nicer and easier to use than others.

Content Strategy for the Web by Kristina Halvorson & Melissa Rach

Content Strategy for the Web by Kristina Halvorson & Melissa Rach

When to read this book?
This book is good choice when trying to create an effective content strategy for your product or service.

Designing the Conversation: Techniques for Successful Facilitation by Russ Unger, Brad Nunnally & Dan Willis

Designing the Conversation: Techniques for Successful Facilitation by Russ Unger, Brad Nunnally & Dan Willis

This book covers agenda setting, dealing with personalities, group facilitation, one-to-one facilitation and one-to-many facilitation

When to read this book?
This book is good choice when trying to improve the quality of your interviews, workshops or even internal meetings through effective facilitation techniques.

User Story Mapping by Jeff Patton

User Story Mapping by Jeff Patton

This book provides an in-depth overview of how to embed user story mapping into your development process to build the right product. In Alan Cooper’s words, this book is the “Rosetta Stone” for our digital age.

When to read this book?
This book is good choice when trying to improve your agile process such that the whole team stays focused on users and their needs without getting lost in the enthusiasm for individual product features.

Communicating the User Experience by Richard Caddick & Steve Cable

Communicating the User Experience by Richard Caddick & Steve Cable

This book covers personas, task models, user journeys, content requirements, sitemaps, wireframes, test reports and funnel diagrams. Caddick and Cable both work at CXPartners, one of the big design agencies in the UK.

When to read this book?
This book is good choice when trying to improve the UX artefacts generated as part of your process or more generally when trying to identify how artefacts you’re not currently generating may benefit your development process.

Quantifying the User Experience by Jess Sauro & James R. Lewis

Quantifying the User Experience by Jess Sauro & James R. Lewis

Sauro is the founder of quantitative research firm MeasuringU.

When to read this book?
This book is a great resource for the more advanced UX professional trying to understand statistical concepts for user research.

Institutionalization of UX by Eric Schaffer & Apala Lahiri

Institutionalization of UX by Eric Schaffer & Apala Lahiri

Schaffer is founder and CEO of Human Factors International, one of the largest UX companies in the world.

When to read this book?
This book is good choice when trying to improve the UX practice in your organisation. It is a helpful guide when trying to identify pitfalls in the current UX strategy and culture.

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Sven Laqua
Design, Research & Strategy

Dad, day-dreamer, and Experience Design Leader. PhD in Human-Computer Interaction, ex UCL Teaching Fellow on Interaction Design.