Dear Switcheo Community,
The Switcheo team and I would like to give our community an update on the current exchange instability.
We stopped trading earlier today due to unexpectedly high traffic to our public NEO nodes that are used to broadcast transactions. As these nodes are critical to the trading process, orders could not be made during that time.
After bringing up a few more nodes and adding community nodes to the pool of trusted broadcasting nodes, we reopened trading. However, we quickly recognized that the trading performance quickly degraded due to the same problem.
As such, we have decided to take more time to develop a better solution that does not rely as much on these public nodes.
We have confirmed that none of the issues identified so far were due to the new token contract or v1.5 contract.
Finally, regarding the token swap, please be patient if you do not see your new tokens after attempting to swap them. This process will be slow during this period. Users who do not wish to wait can hold of swapping till our token swap page is back up. Remember that there is no deadline on this.
We will also be updating users on the upcoming airdrops. Rest assured we will do our best to make it fair for all our supporters.
Sincerely,
Ivan
