The Startup
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The Startup

A Business Leader’s Guide to Chatbots

There are too many chatbot vendors, platforms and approaches out there. Almost every one claims to have a unique AI enabled approach. A few work. Many don’t. With marketing amped up, it’s harder and harder to discern the good from the bad. On the other hand there are bold mandates from the senior management for comprehensive digital transformation. All this leaves the business leaders responsible for implementing chatbots…

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