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Avatars are here to stay.

James Andrews
Jun 25, 2019 · 4 min read

As people become increasingly more comfortable with their digital selves, Apple, Snap, Facebook, Microsoft, Google and more are racing to create their own avatars in hopes of advancing digital human interaction, but which one will win and why?

Avatars aren’t a new thing. They have been around for quite some time actually; popularized through the use of video games and online chat rooms. Only in recent history have they been used for mass communication, a movement pioneered by Bitmoji. Suddenly, you could message your friends with a cartoon version of yourself instead of using words. It felt incredible being able to send witty, expressive, and personalized responses to all your friends with little to no effort at all.

After seeing how this could evolve human communication, Snap acquired Bitstrips (creators of Bitmoji) for ~$100M in 2016. Since then, Bitmoji has consistently remained one of the highest charting apps in the App Store (a fairly difficult achievement). So then why has Bitmoji remained a steady success while other avatars, such as Apple’s Memoji, remain simply a novelty?

Well first, we need to understand our relationship with the internet.

Our lives are becoming completely digital, and the camera is the main culprit behind this mass digitization. Suddenly, everything we saw with our eyes we wanted to capture to show our friends on platforms like Facebook, Instagram, Snapchat, and we used the camera to do so.

There was now a camera between us and the physical world.

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Where will we be in another 18 years?

It led to a sharing addiction, powered by the camera. We now want to share every meal, beach, concert, or beautiful sunset we experience. Why? Because we’re human. Part of what makes us human is this ability to express ourselves. It honestly just feels super good to put pieces of ourselves out into the world that accurately represent our lives.

Fast forward to present day and it’s not just about expressing what we’re seeing anymore, but more importantly what we’re feeling. We want to show everyone our thoughts, ideas, emotions and everything else that’s going on in our heads. You see this happening already on Instagram, where teenagers are using pictures as a vehicle to showcase their personalities, as opposed to solely treating the images as pieces of aesthetic value . The issue is the camera can only go so far to capture this part of us, it wasn’t designed for this type of expression.

This is where avatars come in.

Just like text or the camera, an avatar is a tool. A tool to express yourself. The difference is that with an avatar, you can convey any idea, thought, or feeling you have and express it in the most fantastical way possible using literally a mini version of yourself. It’s an imaginative self that lives in the digital world: a world of no limits.

You know when you’re hungover? You usually text your friend about how dead you are in that moment. “I’m dying” is a common text sent and received every Sunday morning, between millions of friends, from millions of beds. It’s basic, boring, and bland. What if you had an avatar instead? To express how you truly felt? Well, imagine this…in the same amount of time I typed out “I’m dying,” I could instead have my avatar hooked up to an IV in a hospital, crying into a pile of tissues, standing over a big, yellow bucket (in case I have to throw up, of course). That would feel way better to send. My friend (who mind you is also “dying”) could have his avatar literally punching himself in the face to show how regretful he is for going out the night before.

At first it might be basic — you might only be able express 100–200 different ideas, thoughts, emotions, on only a handful of platforms and that’s ok. Over time, it will evolve rapidly just like any tool. You’ll be able express thousands, millions of different things, combined with voice and all the mannerisms and quirks that are unique to you and make you human.

With all that in mind, it’s clear why Bitmoji has been so successful. Memoji and most other avatars out there aren’t built for sharing or expressing anything. Memoji is essentially a mask for your face. Bitmoji on the other hand, revolves around sharing and expressing. They focus on the use, not the look. Avatars will work because of new and innovative uses, not because of sexy new styles and looks.

Avatar technology is still in its infancy, though. The next ubiquitous avatar has to help humans express more than just witty and funny phrases in a text-based chat. It has to be more expansive than that, it has to represent more than just your words, it has to represent you.

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