Researchers Reveal Surprising Truths about Successful Teams

Why some work groups thrive and others falter?

Rakia Ben Sassi
Nov 9, 2020 · 7 min read
Why some work groups thrive and others falter
Why some work groups thrive and others falter
Photo by Olga Guryanova on Unsplash

“I’m sorry, I didn’t know that you are so sensitive.”

“You are an emotional person, I’m a focused guy.”

Google’s Aristotle Project

Psychological safety

1. Conversational turn-taking

‘‘As long as everyone got a chance to talk, the team did well,’’ Woolley said. ‘‘But if only one person or a small group spoke all the time, the collective intelligence declined.’’

2. Average social sensitivity

“Psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.”

5 key characteristics of perfect teams

Identify dynamics of effective teams
Identify dynamics of effective teams
Identify the dynamics of effective teams (source)

Establishing psychological safety

“… to be fully present at work, to feel ‘psychologically safe,’ we must know that we can be free enough, sometimes, to share the things that scare us without fear of recriminations. We must be able to talk about what is messy or sad, to have hard conversations with colleagues who are driving us crazy. We can’t be focused just on efficiency … We want to know that work is more than just labor …

… it’s not only Google that loves numbers, or Silicon Valley that shies away from emotional conversations. Most work­places do. ‘By putting things like empathy and sensitivity into charts and data reports, it makes them easier to talk about,’ Sakaguchi told me.” — Charles Duhigg

Final thoughts

“In our silos, we can get things done. But when we step back and reach out and reach across, miracles can happen.” — Amy Edmondson

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Rakia Ben Sassi

Written by

Senior Software Engineer & TechLead | Synesthesia | Psychology and creativity enthusiast ¯\_(ツ)_/¯ I write about technical & human-oriented topics. webenius.com

The Startup

Medium's largest active publication, followed by +773K people. Follow to join our community.

Rakia Ben Sassi

Written by

Senior Software Engineer & TechLead | Synesthesia | Psychology and creativity enthusiast ¯\_(ツ)_/¯ I write about technical & human-oriented topics. webenius.com

The Startup

Medium's largest active publication, followed by +773K people. Follow to join our community.

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