Conducting user interviews: case study learnings

Becky Sroufe
Oct 16, 2019 · 9 min read

Author note: this is a continued exploration of UX processes and methods applied to a specific (fun!) case study. For the background on this, be sure to check out the overview.

Why do user interviews?

In this particular case study, I was fortunate in initial discussions with the stakeholder to find a willingness to invest time to better…