Conflict Management Is of Global Importance Today
The future of humanity depends on our ability, our willingness to “be kind” to each other during conflict
Published in
12 min readMar 18, 2020
According to Buelens et al (2002), conflict is an unavoidable/inevitable aspect of modern life.
The following trends conspire to make organizational conflict inevitable:
- Greater employee diversity
- Constant change
- Greater employee diversity
- Less reliance on hierarchy
- More teams: virtual and self-managed
- More value-laden workplace topics
- Agile and dynamic careers
The above are underpinned with the backdrop of a global economy with increasing cross-cultural dealings. According to Morgan (1986):
Conflict will always be present in organizations, (it) may be personal, interpersonal, between rival groups or coalitions. It may be built into organizational structures, roles, attitudes and stereotypes or arise over a scarcity of resources.
