Design for systems, not users

The unintended consequences of user-centered design

Alexis Lloyd
Mar 31, 2020 · 5 min read

If there’s one thing the current moment has done, it is to peel back the façade of radical individualism and reveal the ways in which we are deeply dependent on other people and systems. The often invisible networks of infrastructure and labor that hold up our society have lately been thrown into brilliant relief: