Design Thinking Playbook

Shay Namdarian
The Startup
Published in
16 min readAug 2, 2019

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In this article, we cover:

  • What is Design Thinking?
  • Traditional Approach vs. Design Thinking Approach
  • Design Thinking Success Story #1
  • Design Thinking Stages
  • Stage 1: Empathise
  • Stage 2: Define
  • Stage 3: Ideate
  • Design Thinking Success Story #2
  • Stage 4: Prototype
  • Stage 5: Test
  • Design Thinking Success Story #3
  • Design Thinking Success Story #4
  • Performance of Design Thinking Companies
  • Measuring Design Thinking at your organisation
  • Why Design Thinking Fails
  • So you ran a Design Thinking Course. What’s next?
  • Final Thoughts

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A can of WD-40 can be found in millions of homes around the world. However, the world’s favourite penetrating oil and water-displacing spray wasn’t perfect from the very beginning and it took 39 failed attempts to perfect the formula. This resulted in the name WD-40 which stands for Water Displacement perfected on the 40th try.

Today, WD-40 has a market cap of USD $2.49 billion.

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Shay Namdarian
The Startup

CX Trailblazer & Design Thinker 🎨 | AFR Fast Starter 🦘| Incubated 100+ startups via corporate accelerators 🚀 | Superdad in training 🦸🏻‍♂️