The Startup
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The Startup

How Do You Diagnose a Client’s UX or Design Problem?

You can’t give them what they need before you know what they need.

Photo by Austin Distel on Unsplash

It’s common for a client to come to a meeting with a (half- or fully) finished solution that they want help turning into reality.

It’s just as common that what we end up doing is far from what they asked for in the first meeting.

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