Elevate Your Client Services: Why You Should Offer Content Marketing Training to Your Clients

dreadfullyposh (Jeremy Gimbel)
4 min readNov 2, 2023

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Photo by JESHOOTS.COM on Unsplash

Web development agencies are constantly seeking ways to provide more value to their clients. While building visually appealing and functional websites is crucial, it’s not sufficient in a world of content-driven marketing. To truly empower your clients and help them succeed online, your agency should consider offering content marketing training as part of your suite of services.

A Holistic Approach to Digital Presence

Web development , design, and content marketing are all part of the same digital equation. A stunning and well-built website is only as effective as the content it showcases. By offering content marketing training, you can help your clients understand that the success of their online presence isn’t just about the aesthetics and functionality of their site, but also the quality and relevance of their content.

Enhancing SEO and Visibility

Quality content is at the heart of SEO. Search engines like Google favor websites that provide valuable and relevant content to their audiences. By educating your clients on content marketing best practices, you’re equipping them to create SEO-friendly content that will boost their website’s visibility and drive organic traffic.

Empowering Your Clients

When your clients have the knowledge and skills to create and manage their content effectively, they become more self-reliant. Often agencies give their clients the tools, via a content management system, but fail to focus on the importance content strategy and generation. This empowerment can lead to better collaboration and a smoother working relationship between your agency and the client. They can learn to take control of their digital presence after you hand over the keys to their content management system.

Better Content-Design Integration

A website’s design and content should complement each other seamlessly. Web development agencies that offer content marketing training can ensure that the content and design are aligned from the start. This integration enhances user experience and keeps visitors engaged, which is essential for conversion and retention. By focusing on content generation training up front, designers can be equipped with real life content to design against, and clients can practice the skills needed to provide ongoing new content that fits their site’s branding and design.

Maximizing ROI

Content marketing has a proven track record of providing a high return on investment (ROI). When your clients understand how to create content that resonates with their target audience, they’re more likely to see positive results. This, in turn, reflects positively on your agency’s ability to deliver comprehensive solutions the drive their bottom line. The cost of your services becomes much more palatable when your agency is providing measurable value to your clients.

Building Long-Term Client Relationships

Offering content marketing training isn’t just about the short-term gain; it’s an investment in long-term client relationships. By helping your clients succeed, you build trust and loyalty. Satisfied clients are more likely to return for additional services and refer your agency to others.

Staying Competitive

The web development industry is highly competitive. To stand out, you need to offer more than just design and technical skills. By providing content marketing training, you position your agency as a one-stop solution for your clients’ digital needs, setting you apart from the competition.

Web development agencies must continue to adapt and offer comprehensive solutions to their clients. Incorporating content marketing training into your services can be a game-changer, helping your clients create, optimize, and promote their content effectively. By doing so, you not only empower your clients but also solidify your agency’s position as a valuable partner in their online success. So, take the leap, and watch your agency and your clients thrive in the world of holistic digital services.

Jeremy Gimbel is co-author of A 7-week Guide to Growing Your Business with Web Content.

This ebook is an easy-to-follow guide that will teach you step-by-step how to create and implement a content marketing plan on your website to achieve your business goals. You can use this same process to train and empower the clients of your client services agency. Authors Jeremy Gimbel and Jennica Stevens Pesapane share their experience in building content marketing programs and take you through a 7 week process that you can replicate over and over with your clients.

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dreadfullyposh (Jeremy Gimbel)

I write about a web development, leadership, management, humor, and LGBTQ+ issues. Find me at https://dreadfullyposh.com.