Every Entrepreneur Needs These Five Leadership Lessons Picked up from Nearly 15 Years in Television
I was at HBO from Sex & The City through Game of Thrones. It was a masterclass in business, storytelling, and brand. I could probably write the 1,497 Lessons I Learned at HBO, but in the meantime, these five have been game-changers on my entrepreneurial journey, and they’ll help you grow your business too.
1. Treat Your Clients (and Your Employees!) Well
Sounds pretty obvious, right? Take care of the people that drive your business forward. And yet, leaders focus on milestones, processes, timing, and clients, and the people become a means to an end.
There are two things HBO well. First, they built long-standing relationships with their partners based on generosity and mutual success. Second, they treated their employees like family, which was equally crucial to growth.
As an entrepreneur, as you make decisions about customer experience, be as conscientious about your owner and employee experiences. How can you make the costs and logistics of doing business feel effortless to facilitate peak performance all around? Can you remove friction, offer support in meaningful ways, and take care of the details?
