How to Moderate an Online Community. A List of Skills, Tips, and Tricks
Moderators can make or break an online community! Here are a few tips I’ve learned from moderating communities of thousands of people across different platforms (Slack, Facebook, Clubhouse)
We all love a place to (virtually) hang out, ask questions, meet like-minded people, and learn/share knowledge.
Moderators can make or break an online community!
I’ve been a community moderator or some sort of a community glue for a while now — from managing a coworking space and all its events & people around it to being part of a team moderating a Slack Workspace with +30k people.
(maybe it is worth mentioning that I was a forum moderator and also a Facebook group moderator with a couple of thousands of people in between too).
But this post is about what I’ve learned and a few tips to keep a clean, respectful, and insightful community engaged (and not about me, ofc).
First of all, you will need to arm yourself with a lot of coffee, tea, or whatever keeps your energy and patience up. ☕