illustration by George Rosu

How to Moderate an Online Community. A List of Skills, Tips, and Tricks

Moderators can make or break an online community! Here are a few tips I’ve learned from moderating communities of thousands of people across different platforms (Slack, Facebook, Clubhouse)

Corina Stirbu
Published in
6 min readFeb 14, 2021

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We all love a place to (virtually) hang out, ask questions, meet like-minded people, and learn/share knowledge.

Moderators can make or break an online community!

I’ve been a community moderator or some sort of a community glue for a while now — from managing a coworking space and all its events & people around it to being part of a team moderating a Slack Workspace with +30k people.
(maybe it is worth mentioning that I was a forum moderator and also a Facebook group moderator with a couple of thousands of people in between too).

But this post is about what I’ve learned and a few tips to keep a clean, respectful, and insightful community engaged (and not about me, ofc).

First of all, you will need to arm yourself with a lot of coffee, tea, or whatever keeps your energy and patience up.

🧐 Skills you need to moderate a…

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Corina Stirbu

Working with tech products with high-impact solutions. No fairy tales here • Data-Driven Marketer • Product & Startup Enthusiast • Occasional Speaker • CMO