How to Prevent Online Payments Fraud

Kaviru Samarasekera
4 min readSep 2, 2023

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What is online payment fraud?

Online payment fraud is any type of false or illegal transaction completed by a cybercriminal Via the Internet, the attacker deprives the victim of funds, personal property, desires, or classified details.

Payment fraud is characterized in three ways:

  • Transactions that are illegal or unauthorized.
  • Missing merchandise or robbed.
  • Fake claims for refunds, returns, or bounced checks.

What Types of Online Fraud Are There?

  • Card Not Present (CNP) Fraud:

This occurs when a criminal uses stolen or fake payment information to make a purchase online or over the phone.

  • Phishing:

Phishing involves deceptive techniques employed by scammers to make fake websites, emails, or messages, resembling genuine sources. Their objective is to deceive users into sensitive personal details like login credentials, credit card information, or National Identity card numbers. These attacks often rely on urgency or fear, compelling users to respond hastily without confirming the legitimacy of the solicitation.

  • Identity theft:

Identity theft refers to the act of illicitly acquiring an individual’s personal information, such as name, address, National identity number, or financial particulars, with the intention of perpetrating fraud. This pilfered data is subsequently utilized to initiate deceitful accounts, apply for unauthorized loans, make illicit purchases, or engage in other unlawful activities.

  • Pagejacking:

In the online world, hackers have the ability to reroute traffic from your e-commerce site by hijacking a portion of it and leading visitors to an entirely different website. This malicious site may harbor harmful content that hackers can exploit to breach your network security system. As e-commerce business owners, it is crucial to stay vigilant and promptly address any suspicious online activity to safeguard your operations.

  • Online shopping frauds:

Online shopping fraud takes place when individuals with malicious intent establish bogus online stores or employ deceitful payment methods to defraud shoppers. Consequently, victims may make payments for products or services that are never delivered, receive fake items, or have their credit card details compromised during the transaction process.

  • Lottery fraud:

Scammers may inform victims that they have won a lottery or prize, asking for payment or personal information to claim the prize. In reality, there is no prize, and scammers aim to steal money or sensitive data.

  • Investment and Financial Scams:

These scams attract victims into fraudulent investment schemes promising high returns, pyramid schemes, or get-rich-quick schemes. Additionally, financial scams may involve offering fake loans or requiring upfront fees to access non-existent funds.

  • Tech Support Scams:

In tech support scams, fraudsters impersonate tech support representatives and contact users claiming there is an issue with their computer or software. They may try to gain remote access to the victim’s computer or ask for payment to fix non-existent problems.

Preventing Payment Fraud.

  • Strong Passwords:

It is important to encourage individuals to come up with distinctive passwords, for their accounts. By doing we can minimize the chances of individuals gaining access, to their payment details.

  • Multi-Factor Authentication (MFA):

Whenever feasible it is recommended to utilize Multi-Factor Authentication (MFA). This additional security measure enhances protection by necessitating users to provide verification like a code sent to their mobile device, email, or authenticator apps.

  • Secure Payment Gateways:

Make sure that the website or platform you’re using has secure payment gateways, in place. These payment gateways encrypt information to ensure it remains protected during transmission.

  • PCI Compliance:

If you deal with credit card details it is important to follow the Payment Card Industry Data Security Standard (PCI DSS), in order to ensure an environment, for the information of cardholders.

  • Monitoring and Fraud Detection:

Use fraud detection tools and systems to keep an eye on transactions, for any activities or patterns. Set up alerts in time to catch instances of fraud.

  • Educate Customers:

Make sure to educate your customers about the schemes that can occur online such as phishing emails or deceptive websites. It’s essential to provide them with tips, on how they can identify and steer clear of these scams.

  • Account Verification

Make sure to verify user accounts before granting access, to payment features. This can include verifying their email confirming their phone number or validating their identity.

  • Implement IP Geolocation:

Analyze the geographic location of customers’ IP addresses to detect and prevent fraudulent transactions from high-risk regions.

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