Improve the User Experience with Dialog Maps

Modeling a user interface architecture reveals errors and improvements early on

Karl Wiegers
Dec 14, 2019 · 8 min read
A portion of a dialog map representing a user interface, with with pages shown in rectangles and arrows showing navigation pathways from one page to another.
Graphic by author

Many books provide guidance on how to create effective user interface displays, a vital aspect of the user’s experience with a software application. But a user often must navigate through a series of screens to perform a task. Making that flow sequence…