Is Cultural Intelligence Enough to Repair Trust?
Oct 2, 2019 · 4 min read
“Culturally intelligent innovation begins with changing our impulse from Why can’t you see it like I do? Help me see what I might be missing!” D.Livermore
Besides the types of deception (integrity or competence) highlighted in my last article, it is also necessary to consider how different cultures define trust when evaluating the best repair tactics. Most of us who have only…