The Future of Design is Emotional

In 1950, the American psychologist Harry Harlow conducted an experiment that separated infant…

The “Women in Tech” convo needs more men

Ugh. That title! I wrote it and it makes me see red. Like we’re damsels in distress…

The Live-Streaming Paradox: 6 Pitfalls Blocking Network Effects

The mobile live-streaming video…

Scaling Lessons From The Fastest Growing SaaS Company Ever

An interview with Parker Conrad of Zenefits

Emergent Layers, Chapter 2: Overserved and Underserved Customers

This is part 2 of a four-part series…

Apple Music, hold the iTunes

I, like many, had very high hopes for Apple Music. I, like many, was a Spotify user looking for a better…

Tech Companies Design Your Life, Here’s Why You Should Care

Estimated reading time: 10 minutes, 15 seconds

Four years ago, I sold my company to Google and joined the ranks there. I spent my last three years there as Product Philosopher, looking at the profound…

The weird science of first impressions

How unconscious biases affect our initial opinions of people

MVPM: Minimum Viable Product Manager

You’ve probably seen this diagram before. It elegantly shows that product management is the intersection of a diverse skill set.

Emergent Layers, Chapter 1: Scarcity, Abstraction & Abundance

This is part 1 of a four-part series…