The Startup
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The Startup

Negotiating Achievable Commitments

People sometimes make promises even when they know they can’t deliver. Everyone loses when this happens. Here’s how to avoid that trap.

A photo of two men shaking hands.
Photo by Constantin Wenning on Unsplash

I once observed a discussion between Sarah, a senior manager, and Rob, a software project manager, about a new project. “How long will this project take?” Sarah asked. “Two years,”…

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Karl Wiegers

Karl Wiegers

PhD in organic chemistry. Author of 13 books, mostly on software. Guitars, wine, and military history fill the voids. karlwiegers.com and processimpact.com

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