Resy and OpenTable: a comparative case study

The goal of this report is three-fold. It seeks to compare and evaluate two competing websites in terms of human-computer interaction with a focus on the information processing model. This model likens our cognitive processes to how a computer works. Using this critique, we will then propose a new design, and justify why this design is an improvement over these two sites. (Wickens, Hollands, Banbury & Parasuraman 2015, pp. 3–5)

image source: https://dataworks-ed.com/blog/2014/07/the-information-processing-model/