Resy and OpenTable: a comparative case study

The goal of this report is three-fold. It seeks to compare and evaluate two competing websites in terms of human-computer interaction with a focus on the information processing model. This model likens our cognitive processes to how a computer works. Using this critique, we will then propose a new design, and justify why this design is an improvement over these two sites. (Wickens, Hollands, Banbury & Parasuraman 2015, pp. 3–5)

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