Solopreneur Tech Support: How to Manage on Your Own
Tech tips and things you need to do to protect your business.
I’d venture to guess that most solopreneurs are not technical experts. You know the basics of technology — and certainly the tools you need to get work done for clients! — but other things are unfamiliar.
This can get tricky when you have to be your own “tech support” for your solo business (unless you pay someone to help you). Computer won’t connect to your new microphone? Website certificate error? App integrations won’t work? It’s all on you to figure out. Google can help, but it doesn’t always provide the answers you need. The worst is when you run into something unexpected that’s impacting your business, and now you’re spending hours (or days) trying to fix it.
I’m lucky to come from a tech(ish) background; I worked at a tech company for more than 15 years before I became a writer. While you can’t prevent every problem, there are a few tech-related things you can do to keep your business running smoothly.
Protect your accounts from hackers
There are a ton of bad actors in the world and, at some point, somebody will try to hack your accounts. It’s happened to me several times, most memorably repeated attempts to access my…