The Startup
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The Startup

Surprise Medical Bills: Slaying the Healthcare Hydra

https://www.europeana.eu/portal/en/record/90402/RP_P_OB_52_349.html

It’s 4:11 pm on a Friday, and I may have just saved us over $1,500 in medical bills.

Or maybe not. I’m still waiting for a call from the doctor’s office. And even then, I won’t really know until we get the final bill, weeks afterwards.

I’ve made over thirteen phone calls, and spoken to eleven different people. I stopped tracking my time on calls…

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Kelly Dagan

Kelly Dagan

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User Experience Librarian, passionate about information systems, UX, and design. I’ve written for UX Collective & The Startup. www.kellydagan.com, @K4Dag