The Big Digital Transformation during Pandemic— How Effective Is It?
And Seven Lessons on Common Mistakes
Social Distancing imposed an urgency on Digital Transformation (DX). What was for the recent years appearing to be a “not for us, yet” and more of a business kind of literature than an actionable plan in the foreseeable future, became a “right now, at all costs”, especially for SMEs. As all the companies and vendors serving in this industry, we were the busiest during the lockdown.
You might have even seen the infamous poll on Social Media:
Microsoft’s CEO, Satya Nadella, even mentioned in his quarterly earnings report that “We saw two years worth of Digital Transformation in 2 months”.
Even though it was plausible to see such a tremendous amount of work achieved in such a short period, observing it from a customer perspective and “creator” perspective, made me…
