Credit: UnDraw

This is a Email You May Have Received Recently

From a brand that is here for YOU! ✨

Joanna Ngai
Apr 24, 2020 · 2 min read

Dear valued customer,

We are in unprecedented times and are committed to keeping you informed.*

Our team would like to share some important information with you:

In the current environment, we will unfortunately have another round of virtual layoffs but plan to donate a portion of our annual budget toward new PR campaigns — to remind you that we are thinking of you, especially during this difficult time.

Our hearts go out to all who have been affected by the outbreak and we are deeply grateful to the thousands of healthcare workers who are on the front lines helping their communities, as shown on our social media channel and marketing videos. We’re all in this together!

While you can’t visit our stores in person, you can buy our products through our online store or attend one of our many upcoming webinars.

Thank you so much for your continued support — we look forward to seeing you in the upcoming year.

Sincerely,
An unnamed CEO

*Some snippets taken directly from emails sent to me about COVID-19

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Joanna Ngai

Written by

UX Designer at Microsoft, illustrator, green tea drinker dribbble.com/joannan | UX for Beginners https://amzn.to/3ekRM00

The Startup

Get smarter at building your thing. Follow to join The Startup’s +8 million monthly readers & +795K followers.

Joanna Ngai

Written by

UX Designer at Microsoft, illustrator, green tea drinker dribbble.com/joannan | UX for Beginners https://amzn.to/3ekRM00

The Startup

Get smarter at building your thing. Follow to join The Startup’s +8 million monthly readers & +795K followers.

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