How Technology Hijacks People’s Minds — from a Magician and Google’s Design Ethicist
Estimated reading time: 12 minutes.
“It’s easier to fool people than to convince them that they’ve been fooled.” — Unknown.
I was reading Ben Horowitz’s book last week, and a section on integrating new team members and setting expectations jumped out to me. Particularly expectations. Product management is an ambiguous role by nature. Most of the performance gaps I have seen over the years are…