UX & Error Messages: Stop Scaring Your Users!

In my last life, before I became a UX pro, I was a software trainer. I traveled all over the country and worked with users of all ages, teaching them how to use various software solutions. I have a psychology background, so one of the things I always found fascinating was users’ reactions to error messages.

The product I trained on did a really great job of calmly alerting users that…