The Startup
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The Startup

What a Great Customer Experience Feels Like

It’s about putting your existing customers first, and meeting them with genuine connection

Man at point of sale smiling at woman paying. Photo by Clay Banks on Unsplash.

What does a great customer experience feel like? I have thought about this for a long time, both professionally as a consultant to several retail startups, and as an individual consumer, surveying the landscape from Target to Tiffany’s. And…

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Alex English

Alex English

Writer, thinker, aesthete. Website: www.remarqed.com

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