What Amazon’s Discontinued Dash Button Says About their Customer Experience
Jan 5, 2020 · 6 min read
Amazon has revolutionized the shopping experiences in many ways. They’ve streamlined the shopping experience in such a way that has allowed customers to place an order in under a minute. Their shopping experience has gone through so many revisions that some of their innovations have been phased out of the shopping experience. One example: the Amazon Dash Button.
I remember the Dash Button introduction. In 2015 Amazon announced customers could restock on their frequently used products with just the click…
