What is Quality Assurance (QA)?

And why it’s important.

Songtham Tung
Sep 25, 2019 · 3 min read

Quality Assurance (QA) is making sure that something works as intended. Whether hardware or software, or even writing (hint: editor), having a QA process is critical to the success of a company and customer satisfaction. After all, isn’t it better to find out if something is broken before your users do?