Where Great Product Roadmap Ideas Come From

The fifteen best ways to inspire new ideas, and three to avoid

Lenny Rachitsky
The Startup

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  1. Talking to customers πŸ‘‚οΈ
  2. Talking to employees who talk to customers (e.g. sales, customer support, marketing) πŸ€—
  3. Observing your customers, through data and user research 🧐
  4. Spending quality time with previous data dives and user research πŸ”¬
  5. Using the product yoursel️f πŸ•΅οΈβ€β™€οΈ
  6. Thinking in a quiet place πŸ€”
  7. Having small discussions with teammates πŸ’β€β™‚οΈ
  8. Working backwards from your long-term vision 🀩
  9. Looking into what caused users to churn πŸ“‰
  10. Looking at competitors πŸ‘€
  11. Looking at adjacent markets 😏
  12. Looking at analogous businesses in completely different markets πŸ”­
  13. Creating user journey storyboards 🎞
  14. Having hackathons and watching the demos πŸ‘©β€πŸ’»
  15. Catching technology shifts πŸ“±

Where great ideas rarely come from:

  1. Large brainstorms β€” bad source for big new ideas, but has other benefits such as getting everyone on the team involved in the process 🎯

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Lenny Rachitsky
The Startup

Tinkering. Previously, Growth PM Lead @ Airbnb, Founder/CEO, Software Engineer.