Why The Future of Business-to-Consumer Communication is Text-Based

How Business Owners Must Cater To ‘Generation Mute’

Feliks Eyser
The Startup
Published in
6 min readJan 26, 2021

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Mobile messaging — the future operating system for business communication. Illustration: Ariane Frida Sofie

A nasty spider bit my friend Josh! Here in Bali, Indonesia, it happens more often than you’d think. Paradise has its price. But don’t worry! Josh sent a photo of the bite to his doctor over WhatsApp. Moments later, he learned the name of the right medicine. Another…

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Feliks Eyser
The Startup

Tech founder & investor from 🇩🇪. Sharing experiences for first-time founders💡🛠🚀