Swoop recognized at insurance innovation events
For vision to drive retention and loyalty through roadside assistance
Swoop recognized at Dig|In and DraperNexus InsuranceX
An audience of more than 500 insurance executives attending Dig|In — The Digital Future of Insurance voted Swoop as one of two InsureTech innovators to watch. During our presentation, we demonstrated how our platform drives transparency and better outcomes for stranded roadside customers. You can view our presentation at Dig|In’s website, linked below.
Swoop also attended InsuranceX, an insurance meets technology event hosted by Draper Nexus. The session focused on “Preparing for Autonomy”, and tackled topics such as how autonomous vehicles would impact insurance companies. InsuranceX attendees included representatives from BMW, Ford, Renault, and Lyft, as well as leading insurance brands like Farmers Insurance and State Farm.
Swoop’s vision of powering the future of service for autonomous fleets propelled our First Place win and $50,000 proof of concept opportunity with event sponsor, Tokio Marine.
See the company press release about our attendance at these events here.
Why Swoop matters for insurance brands
Insurance brands process millions of roadside claims a year, making it one of the more frequent touch points they will have with their members.
“Roadside Assistance is our United Airlines moment waiting to happen” - SVP of Claims, Top 10 Insurance Carrier
But insurance brands are left exposed by the black box standard of outsourced “motor club” services, unable to assist members when they need help the most. And today’s insurance customer is vocal.
Swoop’s digitally connected network and transparent platform enable real time communication with members and fast, efficient arrival times. Swoop’s network, powered by our proprietary towing management software, delivers arrival times up to 50% better than industry average and NPS scores above 92%, with the transparency that consumers have come to expect.
Next time you speak to one of your insurance agents for a roadside event — tell them to get Swoop!
Swoop is working with insurance companies nationwide to deliver a better roadside experience — if you’re an insurance business interested in improving member satisfaction and retention, contact us today at sales@joinswoop.com.
