A whole new way to remote work with partners & customers

SYNAPS vs. SLACK

SYNAPS is doing for external communication what SLACK did for team communication

SLACK is an awesome team chat tool, and frankly we love it! Actually we started our business on SLACK. If people want to chat with a compartmentalized vertically integrated team, SLACK is tough to beat.

Like SLACK, SYNAPS uses a fully customizable team structure, BUT we have added a flexible horizontal architecture that allows hybrid teams from multiple companies and organizations. So say hello to a totally new team-2-team experience and say good bye to “guests”, that is unless you work for Hilton or own a B&B (both highly plausible).

So what’s wrong with SLACK?
Well, for team communication absolutely nothing, but it’s an unrealistic choice for external collaboration with customers and partners. Why? There are two main reasons.

Reason 1: Vertical teams vs. Horizontal workspaces

The problem is that your “team” on SLACK doesn’t scale horizontally into new teams and partnerships. SYNAPS scales infinitely across all your partners and customers.

If working on a vertical internal team is your need, SLACK is your best option. But if you need to work with clients, partners, customers or whatever you call your external communication needs, SYNAPS is the most flexible and economical option in the market.

Reason 2: Exponential Pricing vs. Flat Pricing

SLACK uses pricing that increases exponentially with team count expansion — SYNAPS pricing is flat for unlimited internal and team-2-team workspaces with all of your partners.

Theoretically it is possible to use SLACK for external communication, just crate a new team each time and add people from multiple organizations. The issue is SLACK UI isn’t optimized to handle hundreds of on-going team-2-team workspaces and pricing. With SLACK you have to pay for every day and every user added in each team…even if they are a paying member in a different SLACK team.

On SYNAPS we have FLAT pricing based on the individual user, combine this with our single account and unlimited hybrid team architecture and you will feel the power of SYNAPS. Each SYNAPS user can use the free plan or pay a $4/month plan, with unlimited search capabilities (check our pricing page for more information). So on SYNAPS, as a user whether you have 5 teams of 500 teams, your user monthly fee is always flat at $4.

The math is pretty simple
10 users in 10 teams on SLACK is $9600/year | on SYNAPS, 10 users in 10 teams (or 1000 teams) is $40/year.

SYNAPS puts the power for unlimited remote working with customers and partners in your hand.