whenwhyhowinwhenwhyhowWhy Neobanks & Insurtech need #digitalempathy for a long-time customer engagement?Neobanks, other fintech companies (payments, roboadvisors, lending, etc) and Insurtech are becoming more an more relevant and increasing…Nov 21, 2018
whenwhyhowinwhenwhyhowHow to use Anbotux with Hubtype chatbots and hybrid chat based customer service.In this post we will explain how easy is the interoperability between our Anbotux omnichannel customer-centric analytics, personalization &…Sep 4, 2018
whenwhyhowinwhenwhyhowAI/ML based Digital Empathy: the missing point of digital channels & chatbots.Remembering the 60s, 70s, 80s, the pre-digital whatever banking operation, insurance claim or question and buying a flight ticket were done…Aug 20, 2018Aug 20, 2018
whenwhyhowinwhenwhyhowThe role of external context to understand the customer mindset & personalize digital channels &…The core feature of Anbotux is the usage of external contexts and compare the customer-care legacy channels & chatbot usages and customer…Jul 5, 2018Jul 5, 2018
whenwhyhowinwhenwhyhowHow to use Anbotux with DialogflowWe are glad to announce the interoperability between our Anbotux omnichannel customer-centric analytics helping to personalize chatbots…May 22, 2018May 22, 2018
whenwhyhowinwhenwhyhowWhy Neobanks & Insurtech need #digitalempathy for a long-time customer engagement?Neobanks, other fintech companies (payments, roboadvisors, lending, etc) and Insurtech are becoming more an more relevant and increasing…Nov 21, 2018
whenwhyhowinwhenwhyhowHow to use Anbotux with Hubtype chatbots and hybrid chat based customer service.In this post we will explain how easy is the interoperability between our Anbotux omnichannel customer-centric analytics, personalization &…Sep 4, 2018
whenwhyhowinwhenwhyhowAI/ML based Digital Empathy: the missing point of digital channels & chatbots.Remembering the 60s, 70s, 80s, the pre-digital whatever banking operation, insurance claim or question and buying a flight ticket were done…Aug 20, 2018
whenwhyhowinwhenwhyhowThe role of external context to understand the customer mindset & personalize digital channels &…The core feature of Anbotux is the usage of external contexts and compare the customer-care legacy channels & chatbot usages and customer…Jul 5, 2018
whenwhyhowinwhenwhyhowHow to use Anbotux with DialogflowWe are glad to announce the interoperability between our Anbotux omnichannel customer-centric analytics helping to personalize chatbots…May 22, 2018
whenwhyhowinwhenwhyhowOur #MWC18. Chatbots, RCS and the need of customer-centric analytics. A brief and messy recap.Well, we owed this recap post about Mobile World Congress and it is not too late as we preferred to compile all the feedbacks received and…Mar 14, 2018
whenwhyhowinwhenwhyhowAnbotux to exhibit at Mobile World Congress 2018 its “Customer Behaviour Understanding” technology…We are pleased to announce that Anbotux will be showcasing at Mobile World Congress 2018. Our stand will be located in the Spanish Pavilion…Feb 21, 2018
whenwhyhowinwhenwhyhowHow to monetize RCS MaaP telco messaging, the 4th way: premium enterprise cloud tools as CBU &…It seems that finally, thanks to the partnership between GSMA and Google, RCS will take off. We remember the first attempts to launch RCS…Feb 8, 2018