Arun MahendranCreating a Seamless B2B Customer Journey Map for the Indian Market: A Comprehensive GuideThe Indian B2B market is a vibrant ecosystem with unparalleled diversity, characterized by a mix of traditional businesses and digitally…Nov 21
Sandeep JainB2B Support Tools Are Still Stuck in The Dark Ages. Here’s a possible way out.Its a $75B+ opportunityFeb 7, 2019
Chandana PittaBeyond the Budget: The Price of Bad Customer Support in B2B SaaSIn the wild frontier of B2B SaaS, customer support isn’t just a sidekick; it’s the superhero. I’ve got a real-life story of how our company…Jan 121Jan 121
Columbia RoadB2B Customer Journey Mapping — Start with these 5 stepsCustomer journey mapping is typically associated with B2C players although it is as critical in B2B settings. According to many studies…May 15, 2017May 15, 2017
Gerri KnilansFive Tips for Maximizing Third-Party Reviews for B2B BusinessesThird-party reviews showcase your strengths and drive business growth. Consider these approaches to enhance your company’s online…Oct 2, 2023Oct 2, 2023
Arun MahendranCreating a Seamless B2B Customer Journey Map for the Indian Market: A Comprehensive GuideThe Indian B2B market is a vibrant ecosystem with unparalleled diversity, characterized by a mix of traditional businesses and digitally…Nov 21
Sandeep JainB2B Support Tools Are Still Stuck in The Dark Ages. Here’s a possible way out.Its a $75B+ opportunityFeb 7, 2019
Chandana PittaBeyond the Budget: The Price of Bad Customer Support in B2B SaaSIn the wild frontier of B2B SaaS, customer support isn’t just a sidekick; it’s the superhero. I’ve got a real-life story of how our company…Jan 121
Columbia RoadB2B Customer Journey Mapping — Start with these 5 stepsCustomer journey mapping is typically associated with B2C players although it is as critical in B2B settings. According to many studies…May 15, 2017
Gerri KnilansFive Tips for Maximizing Third-Party Reviews for B2B BusinessesThird-party reviews showcase your strengths and drive business growth. Consider these approaches to enhance your company’s online…Oct 2, 2023
Gerri KnilansSeven Reasons B2B Customers Buy and What It Means for MarketersWhat drives buyer motivation? Here are the most common reasons why B2B customers buy and how you can address them in your marketing…May 8, 2023
Dmitry LitvinovWhy Customer Enablement and Activation Reduce Churn in SaaSCustomer success leaders for SaaS companies face the challenges of reducing churn and retaining customers daily. The key to achieving this…Feb 2, 2023