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Go to the profile of The Awl
The Awl in The Awl.Mar 11, 201423 min read

Inside The Barista Class

One of the most obscene things I learned as a barista was how eager people are to be liked. NYU sophomores, the…

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Go to the profile of The Billfold
The Billfold in The BillfoldMar 26, 20134 min read

The 11 People Who Work At Every Starbucks

by Katie Peoples

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Go to the profile of Ester Bloom
Ester Bloom in The BillfoldDec 15, 20143 min read

The Rise of the Robot Worker Is Imminent

Hang on to your hats — er, jobs: the robots are coming.

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Go to the profile of Mike Dang
Mike Dang in The BillfoldJun 28, 20131 min read

The Career of a Barista

“A lot of time you’ll get the question, ‘What else do you do besides coffee?’” says Brye Roth, a barista at Southside…
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JobsAccidental CareersAll Of The JobsCoffee Shop EtiquetteCompany CultureCustomer ServiceEverybody PanicThe Service EconomyUnited Baristas
Go to the profile of Mike Dang
Mike Dang in The BillfoldAug 8, 20121 min read

Be Nice to Your Barista … or Else

If you are rude to your Barista, you can expect the following things to happen with your drink: Decaf, made with heavy whipping cream, and possibly sea salt poured in at the bottom, so you won’t notice its in there until the last few swallows. You know why? Because we…
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Related tags
JobsAccidental CareersAll Of The JobsCoffee Shop EtiquetteCompany CultureCustomer ServiceEverybody PanicThe Service EconomyUnited Baristas