Impression after reading The Heart of Business written by Hubert Joly, former CEO of Best Buy
“The Heart of Business” by Hubert Joly is a remarkable book that delves deep into the essence of successful business leadership. Joly’s insights and experiences provide a refreshing perspective on how to create a thriving organization with a human-centric approach. He emphasizes the importance of purpose, empathy, and authenticity in building a strong company culture that fosters employee engagement and customer satisfaction. Joly’s emphasis on servant leadership and the power of collective intelligence resonates strongly throughout the book, highlighting the significance of collaboration and inclusivity in driving innovation and sustainable growth. “The Heart of Business” is an enlightening read that inspires leaders to prioritize people and values in their pursuit of business excellence.