

Les Bots envahissent la planète.
Non... il ne s’agit pas du prochain Transformers mais de relation client. C’est moins fun dit comme ça mais vous verrez ça…
More intelligent bots are definitely in short supply right now. We seem to be collectivelly placing high hopes in the so-called ‘deep learning’ and its promise to give us very sophisticated level of service.
However, that promise has yet to come to fruition. But what we do have, right now, is the situation where most of the…
Conversational commerce implies not only speaking, but also typing. I’m most of the time like you, prefer to go silent and just type. But there are situations when speaking feels natural and effective. Either way, it ends up being text. The good thing is, we have a choice :)