Maricar HernandezHere’s What I Learned About Navigating Skill Gaps in Advanced Specializations in OutsourcingAs a CEO running a successful outsourcing company in the Philippines, I’ve had a front-row seat to witness how the global outsourcing…19h ago19h ago
Nexacore DigitalsNexacore’s Contribution to Smart Hospitals: Future-Ready HealthcareAs the healthcare industry evolves, the concept of “smart hospitals” is emerging as a pivotal element in delivering advanced…1d ago1d ago
Maricar HernandezThe Dangers of Over-Reliance on Automation & AI in Outsourcing (A Personal Perspective)Automation and artificial intelligence (AI) have rapidly become game-changers in the world of outsourcing.Sep 13Sep 13
AI for Call Centers | Support Customer with AIThings Your Call Center BPO Partner Should Be DoingOutsourcing your call center operations to a Business Process Outsourcing (BPO) partner can be a game-changer for your business, but only…Sep 12Sep 12
AI for Call Centers | Support Customer with AIHow to Manage Missed Leads in a BPO Service in Health InsuranceIn the highly competitive world of health insurance, every lead counts. Missing out on potential customers not only impacts revenue but can…Sep 11Sep 11
AI for Call Centers | Support Customer with AIHow Many Calls Does a Call Center Agent Have in a Day? And How AI Can Get the Ideal NumberCall centers are the heartbeat of customer service for many businesses, managing everything from customer inquiries to technical support…Sep 10Sep 10
AI for Call Centers | Support Customer with AIBoost Your Call Center Performance with Advanced Sentiment AnalysisCall centers are the frontline of your brand’s reputation. The quality of interactions your agents have with customers can make or break…Sep 4Sep 4
AI for Call Centers | Support Customer with AIOptimizing Call Centers: Strategies to Minimize Unanswered CallsIn today’s fast-paced business environment, every call matters. Whether it’s a potential customer inquiring about your products or a loyal…Sep 4Sep 4
Intensify Research Pvt. LtdHNI Trading Tips — HPCL, BPCL shares hit 52-week highs as Brent crude prices cool downBrent crude prices have dropped nearly 7 percent in five sessions, driven by weak demand from China and expectations of increased OPEC+…Sep 2Sep 2
AI for Call Centers | Support Customer with AIUltimate Guide to Choosing the Best Call Center Outsourcing in ChicagoWhen it comes to running a successful business, customer service is key. In today’s fast-paced world, customers expect prompt and effective…Aug 30Aug 30
