Dinstar indiaThe Impact of Speech Analytics on Call Center Success.Call centers are essential for influencing consumer experiences and fostering brand loyalty in the cutthroat business world of today. As…2h ago
Jeffrey BoopathyinGenerative AIAI will change how call centres operate— Top AI software for call centresAI replacing a particular job isn’t something new that you are hearing. But you can see that last year’s events are evidence to see a shift…May 1
callcentersupports.comThe Evolution of Call Centers in India: A Global Hub of Customer Service ExcellenceIn the digital age, where businesses strive to provide seamless customer experiences, call centers have become the frontline warriors in…Apr 15Apr 15
Scott CarmichaelinCX Insight LabEffective complaint handling with speech analyticsHow can your organisation utilise speech analytics to identify and flag potential complaints that were missed by your call handlers?Aug 13Aug 13
callcentersupports.comThe Rise of Call Centers in India: A Hub of Global Customer ServiceIn the global landscape of customer service, one country stands out as a hub of excellence: India. Call centers in India have not just…Apr 25Apr 25
Dinstar indiaThe Impact of Speech Analytics on Call Center Success.Call centers are essential for influencing consumer experiences and fostering brand loyalty in the cutthroat business world of today. As…2h ago
Jeffrey BoopathyinGenerative AIAI will change how call centres operate— Top AI software for call centresAI replacing a particular job isn’t something new that you are hearing. But you can see that last year’s events are evidence to see a shift…May 1
callcentersupports.comThe Evolution of Call Centers in India: A Global Hub of Customer Service ExcellenceIn the digital age, where businesses strive to provide seamless customer experiences, call centers have become the frontline warriors in…Apr 15
Scott CarmichaelinCX Insight LabEffective complaint handling with speech analyticsHow can your organisation utilise speech analytics to identify and flag potential complaints that were missed by your call handlers?Aug 13
callcentersupports.comThe Rise of Call Centers in India: A Hub of Global Customer ServiceIn the global landscape of customer service, one country stands out as a hub of excellence: India. Call centers in India have not just…Apr 25
Heather BradfordinAdmiring MultipotentialityA Positive Call Centre ExperienceIs there such a thing in the world?! Oh my word!!Jul 188
Alan BlackmoreThe Cost-Saving Power of Conversational AI Agents in Modern BusinessTimes are tough, for any business efficiency and cost optimization are not just goals; they are imperatives. One of the most transformative…Jun 27
DialerKing TechnologyWhat is an Auto Dialer and How Can it Revolutionize Your Communication Strategies?Did you know? Businesses using auto dialers report a significant increase in lead conversion rates.Jun 15