Francisco OrchaThe Case of the Missing Customer: A Tale of Data and Digital MarketingIn the bustling world of digital marketing, where data flows like rivers and algorithms dance in intricate patterns, our story begins with…3d ago
Sande NaphtalinAcquire Your CustomerWhen Is It OK to Hang Up On a Customer?Are you a call center agent or manager? If so, you understand how tough it can be handling complaints or talking to angry customers. It…Sep 27, 2023
KingAsterisk TechnologiesTelecom Exploring- Navigating the Latest Innovations of 2024The Global Telecommunication Market is projected to reach a value of USD 2652.5 Billion by 2030 at a CAGR (Compound Annual Growth Rate) of…Jun 10Jun 10
Gopa KumarHow To Find Genuine Call Center/BPO Projects in IndiaHello Call Centre Owners, (Make sure you read whole Blog with FAQ below)Apr 29, 20201Apr 29, 20201
KingAsterisk TechnologiesWhat is Asterisk and Expert Techniques for Superior DevelopmentThe telecommunications industry spans over 100 years, and Asterisk integrates most — if not all — of the major technologies that it has…Jun 10Jun 10
Francisco OrchaThe Case of the Missing Customer: A Tale of Data and Digital MarketingIn the bustling world of digital marketing, where data flows like rivers and algorithms dance in intricate patterns, our story begins with…3d ago
Sande NaphtalinAcquire Your CustomerWhen Is It OK to Hang Up On a Customer?Are you a call center agent or manager? If so, you understand how tough it can be handling complaints or talking to angry customers. It…Sep 27, 2023
KingAsterisk TechnologiesTelecom Exploring- Navigating the Latest Innovations of 2024The Global Telecommunication Market is projected to reach a value of USD 2652.5 Billion by 2030 at a CAGR (Compound Annual Growth Rate) of…Jun 10
Gopa KumarHow To Find Genuine Call Center/BPO Projects in IndiaHello Call Centre Owners, (Make sure you read whole Blog with FAQ below)Apr 29, 20201
KingAsterisk TechnologiesWhat is Asterisk and Expert Techniques for Superior DevelopmentThe telecommunications industry spans over 100 years, and Asterisk integrates most — if not all — of the major technologies that it has…Jun 10
Sande NaphtalinAcquire Your CustomerCall Center Sentiment Analysis: A Complete GuideIf you are like most of us, you must have misinterpreted more than a fair share of text messages sent to you because you couldn’t determine…Oct 25, 2023
KingAsterisk TechnologiesTop 10 Tips for Selecting Outbound Calling SoftwareHave you ever wondered what makes those phone conversations so smooth and effortless?Jun 8
Sande NaphtalinAcquire Your Customer7 Common IVR Challenges and How to Solve ThemInteractive Voice Response (IVR) technology plays a critical role in contact center operations. These systems are designed to improve…Aug 11, 2023
