Grace Esteban - EA and VA InsightsThe Dockworkers’ Warning: Why Assistants Must Embrace AIThe Wall Street Journal reported last month that dockworkers in the United States are increasingly concerned about AI taking their jobs at…Nov 7
Bhuwan MishraMy joy of modifying a SIP application with Visual Studio 2022More recently, I was tasked with modifying Microsip application to automatically open a website link on an incoming call.Aug 29
Vindaloo Softtech Pvt. LtdThe Role of Cloud-Based Contact Center Solutions in Business TransformationThe business operation has transformed over the years with the advancement in technology. The cloud-based solution in contact centers has…Jun 43Jun 43
InThe Caller MeetupbySande NaphtalCall Center Sentiment Analysis: A Complete GuideIf you are like most of us, you must have misinterpreted more than a fair share of text messages sent to you because you couldn’t determine…Oct 25, 2023Oct 25, 2023
Vindaloo Softtech Pvt. LtdVindaloo Softtech is excited to showcase its top-notch products in the upcoming Call & Contact…India, April 8, 2024- Being a forerunner in the field of VoIP enterprise software development, Vindaloo Softtech is excited to showcase its…Apr 12Apr 12
Grace Esteban - EA and VA InsightsThe Dockworkers’ Warning: Why Assistants Must Embrace AIThe Wall Street Journal reported last month that dockworkers in the United States are increasingly concerned about AI taking their jobs at…Nov 7
Bhuwan MishraMy joy of modifying a SIP application with Visual Studio 2022More recently, I was tasked with modifying Microsip application to automatically open a website link on an incoming call.Aug 29
Vindaloo Softtech Pvt. LtdThe Role of Cloud-Based Contact Center Solutions in Business TransformationThe business operation has transformed over the years with the advancement in technology. The cloud-based solution in contact centers has…Jun 43
InThe Caller MeetupbySande NaphtalCall Center Sentiment Analysis: A Complete GuideIf you are like most of us, you must have misinterpreted more than a fair share of text messages sent to you because you couldn’t determine…Oct 25, 2023
Vindaloo Softtech Pvt. LtdVindaloo Softtech is excited to showcase its top-notch products in the upcoming Call & Contact…India, April 8, 2024- Being a forerunner in the field of VoIP enterprise software development, Vindaloo Softtech is excited to showcase its…Apr 12
InThe Caller MeetupbySande NaphtalWhen Is It OK to Hang Up On a Customer?Are you a call center agent or manager? If so, you understand how tough it can be handling complaints or talking to angry customers. It…Sep 27, 2023
NobelBizOvercoming Call Blocking Challenges for Call Center SuccessAre you struggling with overcoming Call Blocking for your Call Center Business?Feb 21
ThesherghaniCall center: step by step setup and configurations — SGKTechGuideSetting up and configuring a call center involves several steps, including hardware, software, and network considerations. Below is a…Jan 2
