Martin Heusser | M365 Apps & Services MVPManage Microsoft Teams Call Queues with PowerShell (Force-Sync)After my last article turned into a twenty-minute read, I want to write a short blog post today. At least I’ll try to. We are talking about…Apr 4, 2023
Martin Heusser | M365 Apps & Services MVPEverything You Ever Wanted to Know About Teams Resource AccountsToday we’re going to take a detailed look at Teams Resource Accounts.Aug 29, 20224
VenturerWhat Is Call Queue And How To Choose A Call Queuing System?A call queue is a system used in telephone networks to manage the ordering of calls. It is used to optimize the use of available lines and…Feb 5, 2023Feb 5, 2023
Martin Heusser | M365 Apps & Services MVPAutomatically render Microsoft Teams Call Flow DiagramsI am very pleased to announce version 2 of my “Microsoft 365 Call Flow Visualizer” Script. Those who follow me on Twitter, might have…Jan 4, 2022Jan 4, 2022
Martin Heusser | M365 Apps & Services MVPTeams Auto Attendant and Call Queue Spring-CleaningAre your Teams Auto Attendants, Call Queues and Resource Accounts a mess? Or have you lost track of who created which accounts or Voice…Feb 1, 20232Feb 1, 20232
Martin Heusser | M365 Apps & Services MVPManage Microsoft Teams Call Queues with PowerShell (Force-Sync)After my last article turned into a twenty-minute read, I want to write a short blog post today. At least I’ll try to. We are talking about…Apr 4, 2023
Martin Heusser | M365 Apps & Services MVPEverything You Ever Wanted to Know About Teams Resource AccountsToday we’re going to take a detailed look at Teams Resource Accounts.Aug 29, 20224
VenturerWhat Is Call Queue And How To Choose A Call Queuing System?A call queue is a system used in telephone networks to manage the ordering of calls. It is used to optimize the use of available lines and…Feb 5, 2023
Martin Heusser | M365 Apps & Services MVPAutomatically render Microsoft Teams Call Flow DiagramsI am very pleased to announce version 2 of my “Microsoft 365 Call Flow Visualizer” Script. Those who follow me on Twitter, might have…Jan 4, 2022
Martin Heusser | M365 Apps & Services MVPTeams Auto Attendant and Call Queue Spring-CleaningAre your Teams Auto Attendants, Call Queues and Resource Accounts a mess? Or have you lost track of who created which accounts or Voice…Feb 1, 20232
Martin Heusser | M365 Apps & Services MVPMicrosoft Teams Shared Voicemail Now Supports Distribution Lists and Mail Enabled Security GroupsToday I discovered that there has been an update to Microsoft Teams Auto Attendants and Call Queues Shared Voicemail. In the past it was…Jan 27, 2023
Martin Heusser | M365 Apps & Services MVPReport on Teams Call Queue Opt In Status and Assignment PathsAt the beginning of September, I wrote this article, where I presented a way to quickly see all Call Queues and Auto Attendants any user is…Sep 29, 2022
Martin Heusser | M365 Apps & Services MVPOpt In or Opt Out Teams Call Queue Agents RemotelyThis is an interesting one. First of all, let’s give credits where they’re due. This blog post is inspired by this post by the great…Mar 24, 2022
